Crisis Response Training FAQs

  • Crisis Response Training FAQs

    Training Information

    What are these CISM classes for?

    Critical incident stress management (CISM) is an adaptive, short-term psychological helping-process that focuses solely on an immediate and identifiable problem. It can include pre-incident preparedness, to acute crisis management, to post-crisis follow-up.

    The classes offered by K-LOVE are foundational classes that will teach you the basics of CISM. These foundational classes are required for CISM/Peer teams across the nation.

    What is ICISF?

    The International Critical Incident Stress Foundation is a worldwide recognized organization that provides the curriculum for these classes and also provides certification.
    “The mission of the International Critical Incident Stress Foundation, Inc. is to provide leadership, education, training, consultation, and support services in comprehensive crisis intervention and disaster behavioral health services to the emergency response professions, other organizations, and communities worldwide.” - ICISF website.

    How much do I have to pay to attend K-LOVE’s CISM training?

    Nothing! K-LOVE, through generous donations, covers the cost of class fees and materials. Each participant is responsible for their own travel, lodging, transportation and meals. Taking just one of these classes can cost about $300. That costs includes class fees, materials, organization membership and instructor fee. 

    Do any of the classes have prerequisites?

    Yes. The Advanced Group Crisis Intervention class does require the participant to have taken Group Crisis Intervention. All other classes do not have prerequisites. The Individual and Group Crisis Intervention classes are the foundational classes.  However, you do not need to take those to take other classes, but the foundational classes will help with the terminology presented in the other classes. 

    Are these classes available online?

    The K-LOVE training classes are not currently available online, they are onsite only. The curriculum depends heavily on class participation and role play. This type of training helps to ingrain the knowledge being taught. It helps to give students the ability to empathize with the roles of both the victim and responder while demonstrating the knowledge they have been learning.

    Are these classes only for first responders?

    No. This training was initially created in the military to assist those who faced traumatic and stressful events more than the average person; in particular, military law enforcement, firefighters, chaplains. etc. However, CISM classes will benefit anyone that currently responds to or is interested in joining a team that responds to traumatic events. While some of these classes focus on professional response to an event, most can apply to everyday situations (i.e. death of loved one, loss of job, etc.). More and more these classes are being taught to “average Joes” that take it back to their church, job or just everyday life. 

    Is there an age limit to attend training?

    Because of content in some of these classes participants must be at least 18 years old.

    Do I get a certificate when I complete a class?

    Yes, if you complete the entire class. Each class requires a certain number contact hours in order to receive a Certificate of Completion. Partial certificates are not issued.

    Are there CEU credits offered for these ICISF approved courses?

    Yes. The certificate of completion automatically gives general CEUs. Profession specific CEUs are not offered by K-LOVE. Please refer to ICISF’s information page for further details: ICISF CEU Information 

    Before Conference

    How do I register for a class?

    There are a few ways to register for a CRT class.

    Go to the CRC Home Page. You will be provided with a button to see all of our free open registration CRT classes.

    Go to the Train section of CRC. You will be provided with the class descriptions and a button to see all of our free open registration CRT classes.

    Go directly to the CRT Class Listing to see all of our free open registration CRT classes

    Will I get a confirmation after registering?

    After you register and sign up for a class, you will receive an email confirmation from the CRT Registration system.

    I didn’t get my confirmation. What do I do?

    If, after one week, you have not received a confirmation for your registration, follow these simple steps. First, be sure to check your junk/spam box in your email. If you do not find a confirmation in your junk/spam box, then, please call the CRT Registrar at 916-251-CARE (2273). 

    Do you have any hotel recommendations?

    We do not currently have any special rates with hotels or recommend specific hotels. The best method we have found to find a local hotel is to use a search engine, such as Using this site, you can search for a hotel by distance and budget, using the class venue address. 

    After Conference

    I’m trained. Now what? Can I go to a disaster after I complete these classes?
    The training received through our classes will give you the foundation that you will need to become involved in a CISM group.

    We do not advocate “showing up” at a disaster situation. In an emergency situation, things are chaotic and non-essential personnel are usually sent away. The best way to become involved, gain experience, and continue to receive training is to join an established team. Salvation Army, Billy Graham’s Rapid Response Team, American Red Cross or a local CERT team are the best ways to become involved. 

    Are there any other classes I can go to? Other organizations?

    K-LOVE currently offers six (7) CISM classes. If you would like to find out more about additional classes, you can check out the following organizations:

    CISM Teams

    How do I join a CISM team?

    If you are first responders, then your agency is likely to have a Peer Support program for you to join. For community members, there are many teams you can join, such as the Salvation Army, Red Cross and Billy Graham’s Rapid Response Teams.  These are just a few nationwide teams. In addition to these teams, you can check within your own community. Some cities have Community Emergency Response Teams (CERT) that are open to the community. 

    Does K-LOVE have a CISM team?

    K-LOVE is currently working on establishing a CISM team in the Northern California area. Our hope is that this team will be expanded throughout the US. If you would like to be kept updated, please join our Mailing List.

    Bring CRT Training Locally

    How do we get a CRT in our city?

    Because our classes are supported by our donors, we strive to be good stewards of those donations. Choosing a city is based on three things: venue, donations and interest.

    Interest – We look to have at least 60-80 students per class. 

    Venue – We look for a suitable training venue. We have a checklist of must have’s for any venue.
    Donations – While we do have current donors, we also rely on additional donors to step up. 


    How do I donate to Crisis Response Training?

    We are able to provide these CRT classes due to the generosity of donors who care and want to reinvest into their surrounding communities.  This program really is about communities helping communities.

    • More Information before Donating: If you would like learn more about why donations are so important to the CRT classes, before registering, you can select the “Donate” button in the header of CRC.
    • Donate Online: If you would like to donate online, you can select the “Donate” option in the footer of CRC and you will be directed.
    • Donate at CRT Classes: You can also submit donations by writing a check, when attending one of the CRT classes. 

    K-LOVE is a 501 (c)3 organization so all donations are tax-deductible.

    How much does it cost K-LOVE to host the CRT classes?

    The cost to provide the classes varies based on the city and host location. The costs include class fees, class materials, staff travel & lodging, shipping costs, etc. We encourage you to contact the registrar office for more information.

    Don't see your question?
    916-251-CARE (2273)